Responsible Gaming
Gaming Should Be Entertainment
At Sojourn2Luxe, we believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape difficulties, it's time to seek support.
Please gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not use gambling services. If you have concerns about a young person's gambling, contact GamCare for support.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Keeping your gambling secret from family or friends
- Increasing stakes: Needing to gamble with larger amounts for the same excitement
- Loss of control: Unable to stick to limits or stop when you want to
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial strain: Borrowing money or going into debt to gamble
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to quit: Repeatedly trying and failing to cut back or stop
- Using gambling to escape: Gambling to cope with stress, sadness, or other problems
If you recognise any of these signs, help is available.
Self-Help Tools & Responsible Gaming Features
Most reputable gambling sites offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Cap the amount you're willing to lose in a session or week
- Reality Checks: Receive reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for hours, days, or weeks
- Self-Exclusion: Permanently or temporarily exclude yourself from a gambling site
We encourage you to use these tools. Speak to your gambling provider's customer support team if you need help activating them.
Support Organisations & Resources
If you're struggling with gambling, confidential support is available:
United Kingdom
- GamCare: Free, confidential support for problem gambling. Phone: 0808 8020 133 (24/7) | www.gamcare.org.uk
- GamStop: National self-exclusion scheme. Exclude yourself from all participating UK gambling sites. www.gamstop.co.uk
- Gamblers Anonymous: Support groups across the UK. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded treatment. www.nhs.uk
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help? Reach Out Today
Problem gambling is a serious issue, but recovery is possible. If you or someone you know is struggling:
- Contact GamCare on 0808 8020 133 (free, confidential, 24/7)
- Visit www.gamcare.org.uk for online support and counselling
- Register with GamStop to self-exclude from UK gambling sites
- Speak to your GP or contact your local NHS mental health service
You're not alone. Help is available right now.
This Responsible Gaming information is provided in the interest of player protection. Sojourn2Luxe.co.uk is committed to promoting safe and responsible gambling. If you choose to gamble at non-GamStop sites, please do so responsibly and within your financial means. Always verify the licensing and regulatory status of any gambling operator before using their services.