Responsible Gaming

Gaming Should Be Entertainment

At Sojourn2Luxe, we believe that casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. It is important to understand that casino games are games of chance with a house edge, meaning the odds always favour the casino in the long term.

Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

Gambling is strictly for adults only. You must be at least 18 years of age or the legal age in your jurisdiction to access and use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age to gamble in your territory, please do not use our platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Chasing losses: Attempting to recover lost money by gambling more
• Hiding gambling activity: Concealing the extent of your gambling from family or friends
• Loss of control: Being unable to stop gambling or stick to set limits
• Neglecting responsibilities: Prioritising gambling over work, school, or family commitments
• Financial problems: Borrowing money to gamble or gambling with money needed for bills and essentials
• Gambling to escape: Using gambling to cope with stress, anxiety, depression, or difficult emotions
• Tolerance: Needing to gamble with increasing amounts to achieve the same excitement
• Relationship strain: Arguments with loved ones about gambling habits
• Unsuccessful attempts to cut back: Repeated failed efforts to reduce or stop gambling
• Physical or mental health impacts: Sleep problems, anxiety, or other health issues related to gambling

If you recognise any of these signs in your behaviour, it is important to seek help immediately.

Self-Help Tools & Safer Gaming Features

We encourage all players to use the responsible gaming tools available on our platform:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Bet Limits: Control the maximum stake you can place on individual bets
• Reality Checks: Receive regular notifications reminding you how long you have been gambling and how much you have spent
• Time-Out/Cool-Off Periods: Take a break from gambling for a set period (hours, days, or weeks) while retaining account access
• Self-Exclusion: Permanently or temporarily close your account and exclude yourself from gambling

These tools are designed to help you maintain control. We recommend using them as part of your responsible gaming strategy.

Support Organizations & Helplines

If you are struggling with gambling, professional help is available. Please reach out to one of the following organisations:

United Kingdom

• GamCare – Free counselling and support for problem gamblers
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (Free, confidential, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Peer support meetings across the UK
  Telephone: 020 7384 3040

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (Free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help

If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out – problem gambling is a recognised condition, and support is available.

Do not wait until your situation becomes critical. Contact one of the support organisations listed above today.

Remember: You are not alone, and help is just a phone call away.

Our Commitment

Sojourn2Luxe is committed to promoting responsible gaming. We work with recognised support organisations and encourage all players to gamble responsibly. If you have any concerns about your gambling or that of someone else, please do not hesitate to contact the support organisations listed above.